Kategorie: JAV Smart Board FAQs
About JAV Smart Boards
Do I need an external computer to use the JAV H10S Pro Smart Board, or is it self-sufficient?
Do I need an external computer to use the JAV H10S Pro Smart Board, or is it self-sufficient?
The JAV H10S Pro Smart Board is a fully integrated solution that doesn’t require an external computer. It features a 4K(3840*2160) high-definition display, Android 14 (EDLA-certified), and a robust processor with ample storage. Each unit includes a built-in whiteboarding application, wireless screen sharing, and compatibility with video conferencing. Plus, you can enhance the setup with optional accessories like a smart camera and a mobile stand. Everything you need for productive collaboration is included in this all-in-one interactive flat panel display.
What are the different screen sizes and their corresponding dimensions and weights for the JAV Smart Board H10S Pro?
What are the different screen sizes and their corresponding dimensions and weights for the JAV Smart Board H10S Pro?
The JAV Smart Board H10S Pro is available in various screen sizes to suit different space requirements. Here are the details for each screen version:
- 55-inch: Dimensions 1269.6 * 791.4 * 98.2 (mm), Weight 25.4 kg
- 65-inch: Dimensions 1488.4 * 915.3 * 97.1 (mm), Weight 29.3 kg
- 75-inch: Dimensions 1709.4 * 1038.9 * 97.3 (mm), Weight 41.1 kg
- 86-inch: Dimensions 1957 * 1179 * 97 (mm), Weight 51.6 kg
These sizes and weights make the H10S Pro ideal for a range of environments, including meeting rooms, classrooms, and other spaces, delivering superior display performance and easy installation.
How are the JAV Smart Boards powered? Does it have a built-in battery or need to be plugged in?
How are the JAV Smart Boards powered? Does it have a built-in battery or need to be plugged in?
The JAV Smart Boards operate via a standard power cable, which is provided with your purchase. It does not include a built-in battery, so it must be connected to a power source to function. This setup ensures reliable and continuous performance for long hours of use in meetings, classrooms, and other collaborative environments.
Does the JAV H10S Pro Smart Board come with built-in speakers and a microphone?
Does the JAV H10S Pro Smart Board come with built-in speakers and a microphone?
Yes, the JAV H10S Pro Smart Board is equipped with two built-in stereo speakers and an 8-array microphone system. The microphone utilizes AI-driven noise reduction and echo cancellation, ensuring clear sound quality for video calls and remote meetings. If needed, you can also connect external cameras or USB microphones for more customized audio-visual setups.
Can I use the JAV Smart Board as a TV?
Can I use the JAV Smart Board as a TV?
Although JAV Smart Boards do not support traditional TV broadcast signals, you can stream content through apps like Netflix, YouTube, and more, which can be downloaded from the Google Play Store (available on models with Android 13/14, EDLA-certified). You can also connect devices such as Apple TV or Chromecast, or use the built-in wireless screen sharing feature to stream content from your phone, tablet, or laptop. This makes the Smart Board versatile for both professional and entertainment use.
Why is a JAV Smart Board a better choice than a TV or computer?
Why is a JAV Smart Board a better choice than a TV or computer?
The JAV Smart Board offers more than a traditional TV or computer by combining the functionality of a TV, PC, interactive whiteboard, projector, monitor, and digital display into one sleek, all-in-one device. It's the ultimate tool for classrooms, meeting rooms, and even home use—similar to a Swiss Army Knife of smart technology.
Running on Android 13/14 (version depends on the model, EDLA-certified), the JAV Smart Board supports a wide array of apps, including all major video conferencing platforms, making it an ideal solution for seamless collaboration and productivity.
Software
What operating system do JAV Interactive Displays use?
What operating system do JAV Interactive Displays use?
JAV Interactive Displays are powered by Android 13/14 (version varies by model, EDLA-certified), providing a secure and responsive interface with access to the Google Play Store. This allows you to easily download a wide range of apps for education, productivity, and collaboration.
Additionally, each JAV Interactive Flat Panel features an OPS (Open Pluggable Specification) slot, enabling you to install an optional Windows OPS module. Once added, you can effortlessly switch between Android and Windows environments, giving you full access to a Windows 10/11 system directly on the board.
This dual OS capability makes the JAV Smart Whiteboard perfect for both educational and business settings that need compatibility with Android apps and traditional Windows software like Microsoft Office, Zoom, or other enterprise applications.
Which apps are compatible with JAV Smart Boards?
Which apps are compatible with JAV Smart Boards?
The JAV Smart Board operates on Android 13/14 (version varies by model, EDLA-certified) and provides direct access to the Google Play Store. This lets you download and install a wide variety of apps for education, productivity, and collaboration.
Some of the compatible apps include:
- Google Workspace: Google Drive, Google Meet, Google Classroom
- Video Conferencing: Zoom, Microsoft Teams
- Productivity Tools: WPS Office, Evernote, Adobe Acrobat Reader
- Whiteboarding & Collaboration: Jamboard, Explain Everything, Miro
- Cloud Storage & Browsing: Dropbox, OneDrive, Chrome
All of these apps run seamlessly, requiring only your existing account access—no additional licensing needed.
For users who need Windows-based software, you can install an optional OPS Windows module (sold separately), allowing you to switch to Windows and use apps like Microsoft Office, custom enterprise software, and more.
Can multiple people collaborate on the JAV Interactive Display at once? What’s the limit?
Can multiple people collaborate on the JAV Interactive Display at once? What’s the limit?
Yes, the JAV Smart Board supports multi-touch interaction with up to 20 simultaneous touch points, allowing several users to write, draw, and engage with the screen at the same time. This makes it ideal for classrooms, brainstorming sessions, and team-based activities.
The display also supports wireless screen sharing from multiple devices using AirPlay, Miracast, or the EShare app, so participants can easily cast and collaborate using their laptops, tablets, or smartphones.
For remote teamwork, you can use cloud-based collaboration and conferencing apps such as Zoom, Microsoft Teams, Google Meet, Jamboard, and Miro, enabling real-time interaction between in-person and remote participants.
There’s no built-in limit to how many remote users can join — participation depends on the specific app and platform being used.
Are JAV Smart Boards compatible with Apple devices?
Are JAV Smart Boards compatible with Apple devices?
Yes, JAV Smart Boards work seamlessly with Apple devices. You can easily mirror your iPhone, iPad, or Mac using AirPlay for wireless screen sharing, or connect directly through a Type-C cable for a stable, high-quality connection. This makes it simple to present, share content, or collaborate across platforms.
Do I need to download new apps or change my workflow to use the JAV H10S Pro Interactive Display?
Do I need to download new apps or change my workflow to use the JAV H10S Pro Interactive Display?
No, the JAV H10S Pro Smart Whiteboard Interactive Display is designed to integrate smoothly with your current workflow. It supports multiple cloud storage services and a wide variety of popular productivity apps, including Google Drive, Microsoft Teams, OneDrive, Zoom, WPS Office, and more. You can download these apps directly from the Google Play Store or install them via APK files, giving you the flexibility to set up the board to match your existing work habits.
Can I print directly from the JAV H10S Pro Smart Board?
Can I print directly from the JAV H10S Pro Smart Board?
Yes, the JAV H10S Pro Smart Board—and other JAV Interactive Flat Panel Displays—support direct printing. You can connect a compatible printer through USB or your local network (LAN) to print documents, screenshots, or annotated files straight from the board, making it easy to share or distribute content instantly.
Can people connect to the JAV H10S Pro Smart Board from different locations?
Can people connect to the JAV H10S Pro Smart Board from different locations?
Yes. The JAV H10S Pro Smart Board supports remote collaboration through popular third-party platforms such as Zoom, Microsoft Teams, Google Meet, and others. Users can join meetings, share screens, and collaborate in real time from laptops, tablets, or smartphones—no matter where they are.
For interactive sessions, the board also works with cloud-based whiteboarding apps that let remote participants view, draw, and annotate content together. The number of people who can join depends on the video conferencing software being used.
Screencasting
What wireless casting methods do JAV Smart Boards support?
What wireless casting methods do JAV Smart Boards support?
JAV Interactive Whiteboards offer multiple ways to share your screen, supporting both wired and wireless connections for maximum flexibility across devices and platforms.
Wired connections:
- HDMI or USB-C — Connect Windows, macOS, or Android devices directly using an HDMI or USB-C cable, supporting up to 4K resolution.
Wireless connections:
- AirPlay — Stream content wirelessly from iPhone, iPad, or Mac devices.
- EShare App — Mirror screens from Windows, Android, iOS, or macOS devices with touchback control.
- Miracast — Compatible with supported Android and Windows devices for seamless wireless projection.
With these options, JAV Smart Boards deliver smooth, low-latency screen sharing—ideal for interactive presentations, lessons, and real-time collaboration.
Can I annotate on the wireless screencast or HDMI-connected smart board?
Can I annotate on the wireless screencast or HDMI-connected smart board?
Yes, you can! With a JAV Smart Whiteboard, you can annotate over any content displayed via wireless screen sharing or through an HDMI-connected device. Just activate the Annotation tool to draw, highlight, or mark up videos, websites, slides, or any shared content. You can even take screenshots or record your annotated screen and save them directly to the board's internal storage or an external device for later use.
Accessories
What accessories are available for JAV Smart Boards?
What accessories are available for JAV Smart Boards?
JAV offers several optional accessories to enhance your Smart Board experience, including:
- Conference Microphone: Provides crystal-clear audio for meetings and presentations.
- 4K Camera: Ensures high-definition video conferencing with professional-quality visuals.
- Wireless Screen-Sharing Adapter: Enables seamless, offline screen casting for added flexibility.
- 2-in-1 Stylus: Combines precise writing and touch interaction in one tool for efficient collaboration.
- Windows OPS Module: Turns your Smart Board into a full Windows workstation, expanding its functionality.
Does the H10S Pro Smart Board support external cameras and microphones?
Does the H10S Pro Smart Board support external cameras and microphones?
Yes, the H10S Pro Smart Board is fully compatible with external cameras and microphones to elevate your video conferencing experience. You can enhance your setup with the optional JAV 4K Smart Camera, which offers advanced features such as image optimization, noise reduction, and AI-powered tools like auto-framing and multi-participant gallery view. Additionally, the H10S Pro works seamlessly with most USB-connected cameras and microphones, including popular models like the Logitech BRIO, Poly Studio, and many others.
Is the built-in camera on the JAV H10S Pro Smart Board 4K?
Is the built-in camera on the JAV H10S Pro Smart Board 4K?
The JAV Smart Camera features a 4K sensor for exceptional video quality. However, depending on the video conferencing platform and its settings, the final video output may be adjusted to 1080p or 720p due to factors like digital zoom or image cropping.
Does the JAV H10S Pro Smart Whiteboard come with a wall mount or stand?
Does the JAV H10S Pro Smart Whiteboard come with a wall mount or stand?
The JAV H10S Pro Smart Whiteboard comes with a standard wall mount included. If you prefer mobility, you can choose to bundle it with a mobile stand at the time of purchase. Alternatively, if you initially select the wall mount but later decide you need a mobile stand, it can be purchased separately at any time. This flexible setup allows you to customize the installation based on your needs.
What type of stylus should I use with the JAV H10S Pro Smart Board? Can I purchase extras?
What type of stylus should I use with the JAV H10S Pro Smart Board? Can I purchase extras?
The JAV H10S Pro Smart Board is compatible with passive styluses designed for infrared (IR) touchscreens. It comes with two passive styluses as standard, but you can also use your finger or other IR-compatible tools for writing or drawing on the board.
If you need additional styluses, you can easily find compatible passive IR styluses from third-party retailers. Common options include:
- Styluses designed for IR interactive whiteboards (e.g., pens compatible with IQBoard or ViewSonic ViewBoard)
- Generic IR-compatible styluses available on platforms like Amazon or from educational supply stores
When selecting a stylus, ensure it is non-capacitive and specifically made for infrared or optical touch technology, as active styluses (such as those for Wacom, iPad, or Microsoft Surface) are not compatible.
What wired accessories do JAV Smart Boards support?
What wired accessories do JAV Smart Boards support?
JAV Smart Boards are equipped with several ports, offering flexibility for connecting a variety of wired accessories. These include:
- HDMI-In: For connecting external video sources, such as laptops or media players.
- USB-C: Supports fast data transfer and allows display input from compatible devices.
- USB-A Ports: For connecting peripherals like a keyboard, mouse, or USB drives.
- Touch USB Port: Enables interactive functionality when using HDMI input.
These ports allow seamless integration of various devices—such as computers, document cameras, webcams, and external storage—making them perfect for enhancing both classroom and meeting room setups.
Display & Resolution
What are the screen sizes and resolution of the JAV H10S Pro Smart Board?
What are the screen sizes and resolution of the JAV H10S Pro Smart Board?
The JAV H10S Pro Interactive Flat Panel is offered in four screen sizes, all featuring 4K resolution (3840 x 2160 pixels) for exceptional clarity and detail:
- 55-inch: 1209.6 x 680.4 mm
- 65-inch: 1428.48 x 803.52 mm
- 75-inch: 1650.24 x 928.26 mm
- 86-inch: 1895.04 x 1065.96 mm
With a 16:9 aspect ratio, these displays provide an immersive widescreen experience, perfect for everything from presentations and videos to collaborative activities.
What are the brightness and contrast specifications of the JAV H10S Pro Smart Whiteboard?
What are the brightness and contrast specifications of the JAV H10S Pro Smart Whiteboard?
The H10S Pro delivers a brightness of 400 cd/㎡, ensuring bright and clear visuals that remain vivid even in well-lit rooms. The contrast ratio is optimized based on the panel’s optical characteristics, providing rich, deep colors for enhanced image quality and more engaging presentations.
Visual Performance
What type of display technology does the JAV H10S Pro Smart Board use?
What type of display technology does the JAV H10S Pro Smart Board use?
The JAV H10S Pro Smart Board features D-LED backlighting, which delivers higher energy efficiency, enhanced brightness, and a longer lifespan compared to conventional backlight systems, ensuring consistent and vibrant display quality over time.
What is the response time of the JAV Board 10 Smart Whiteboard?
What is the response time of the JAV Board 10 Smart Whiteboard?
The JAV Board 10 boasts a 6.5ms response time, delivering smooth, lag-free interactions. This makes it ideal for real-time collaboration, fast-moving presentations, and interactive activities such as video conferencing or digital whiteboarding.
What is the viewing angle of the JAV Board 10?
What is the viewing angle of the JAV Board 10?
The JAV Board 10 offers a 178° viewing angle both horizontally and vertically, ensuring that images and text remain clear and vibrant even when viewed from the sides or from above and below. This wide-angle display is perfect for classrooms, meeting rooms, and collaborative spaces.
Shipping & Delivery
How much does the JAV H10S Pro Smart Board cost, and what comes with it?
How much does the JAV H10S Pro Smart Board cost, and what comes with it?
The JAV H10S Pro Smart Whiteboard price depends on the model size and chosen specifications. For up-to-date pricing, bundle options, and current offers, please check the H10S Pro Smart Board product page on our official store.
Each unit is carefully packaged with everything you need to get started, including:
- 1 × JAV Board 10 Interactive Display
- 1 × Remote Control
- 2 × Passive Stylus Pens
- 1 × Power Cable
- 1 × Wall Mount Kit
- 1 × Quick Start Manual
Free shipping is available for select locations.
Can I speak with someone if I have more questions about the JAV H10S Pro Smart Board?
Can I speak with someone if I have more questions about the JAV H10S Pro Smart Board?
Of course. If you’d like personalized guidance or need help finding the right setup for your classroom or workspace, our product experts are here to help. You can easily reach out to our support team or book a consultation to discuss your needs in detail.
Do you offer discounts for bulk Smart Board purchases?
Do you offer discounts for bulk Smart Board purchases?
Yes. Organizations purchasing multiple units can qualify for volume-based discounts and customized pricing. We also provide special offers for schools, universities, and corporate buyers. To request a personalized quote or learn about current deals, please contact us here or email support@javsmartboard.com.
Do JAV Smart Boards come with a warranty?
Do JAV Smart Boards come with a warranty?
Yes. All JAV Smart Boards, including the JAV H10S Pro Smart Whiteboard, come with a one-year limited warranty that covers hardware defects and system-related issues. If you ever experience a problem, our support team is available by email or video call to help you troubleshoot and resolve it quickly.
What is your return policy for JAV Smart Boards?
What is your return policy for JAV Smart Boards?
If you’re not completely satisfied with your JAV Smart Board, you can request a return within 60 days of delivery. To qualify, the product must be in its original condition, with all accessories, manuals, and packaging intact. Please note that return shipping costs are the responsibility of the customer and may vary depending on your chosen courier service.
What should I know about shipping and delivery?
What should I know about shipping and delivery?
All JAV Smart Board orders are processed and packaged within 1–2 business days after payment confirmation. Standard delivery typically takes 5–8 business days, excluding holidays. We offer free shipping across the contiguous United States. For international orders or special delivery arrangements, please contact our support team at support@javsmartboard.com.
Does JAV offer shipping within the U.S.?
Does JAV offer shipping within the U.S.?
JAV offers free shipping to all 48 contiguous U.S. states. Orders to Alaska, Hawaii, or Puerto Rico require special arrangements—please contact our support team. We don’t ship to P.O. Boxes, and a full street address is required. You’ll receive tracking details via email once your order ships.
Do you offer inside delivery?
Do you offer inside delivery?
JAV provides free ground shipping, which includes delivery to your building’s exterior door only. If you need inside delivery, white glove service, or assistance with moving and setup, please contact our support team to discuss available options and pricing.
How soon will I receive my smart board after placing an order? Do you deliver during holidays?
How soon will I receive my smart board after placing an order? Do you deliver during holidays?
Orders are usually processed, verified, and packaged within 1–2 business days. Once shipped, delivery typically takes 5–8 business days, depending on your location.
Please note that shipping and delivery services may be delayed during public holidays or peak seasons. You’ll receive an email with tracking details as soon as your order is on its way.
How can I track my package?
How can I track my package?
You can track your order by visiting the order tracking page.
Is on-site repair or maintenance support available?
Is on-site repair or maintenance support available?
JAV does not provide on-site repair services. However, our team offers personalized remote support via video calls, guiding you step by step to resolve issues and maintain your Smart Board.
