Kategorie: Guides & Troubleshooting
Troubleshooting Guide
Need help? Explore our troubleshooting guides to quickly resolve common issues and keep your JAV Smart Board running smoothly.
Machine Fails to Work Normally
Remote control not working
Remote control not working
- Ensure there are no obstacles between the remote and the board’s sensor.
- Check if battery electrodes are positioned correctly.
- Replace the batteries if necessary.
Smart board shuts down automatically
Smart board shuts down automatically
- Check if sleep mode is enabled.
- Ensure there is no sudden power outage.
- The system may shut down if the external signal source is lost.
Touch Function
Touch not responding
Touch not responding
- Use a finger-sized object for touch.
Touch position inaccurate
Touch position inaccurate
- Ensure the touch pen is facing the screen correctly.
PC Mode
Signal out of range
Signal out of range
- Verify display settings and resolution.
- Adjust line and field synchronization in the menu.
Distorted background
Distorted background
- Enable automatic correction in the menu.
Vertical lines or streaks
Vertical lines or streaks
- Adjust clock and phase position in the menu.
Incorrect or missing colors
Incorrect or missing colors
- Check VGA cable connection and quality.
- Adjust brightness, contrast, or color settings in the menu.
Unsupported display format
Unsupported display format
- Enable automatic correction in the menu.
- Adjust clock and phase position in the menu.
Video Function Issues
No picture or sound
No picture or sound
- Confirm the device is powered on.
- Check signal cable connection and input source.
- For PC mode, ensure the internal computer is running.
Horizontal or vertical stripes
Horizontal or vertical stripes
- Reconnect the signal cable properly.
Image flickering
Image flickering
- Remove nearby electronic devices that may cause interference.
- Adjust brightness, contrast, or color in the menu.
Weak or missing color
Weak or missing color
- Recheck signal cable connection.
Audio Function Issues
No sound (with image)
No sound (with image)
- Ensure mute is off.
- Adjust volume with VOL +/–.
- Verify audio cable connection.
Distorted or unbalanced sound
Distorted or unbalanced sound
- Adjust sound balance in the menu.
Audio flickering
Audio flickering
- Check computer sound panel (only one channel may be enabled).
Weak or missing audio
Weak or missing audio
- Verify audio cable and external device connection.
JAV Smart Board Video Tutorials
Explore our Video Tutorials to master your JAV Smart Board. Learn tips, tricks, and step-by-step guides to make teaching, presenting, and collaborating easier than ever.
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Find out how to make the most of the split-screen function for smarter multitasking on your JAV Smart Board.
Related Resources
Looking to dive deeper? Explore our curated resources designed to help you unlock more value from JAV Smart Board solutions—from practical guides and learning materials to real-world success stories.
