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Help Center

Last Updated: January 6, 2026

Welcome to JAV Smart Board After-Sales Support

At JAV Smart Board, we are committed to providing excellent customer service and ensuring you have the best experience with our products. To assist you with any issues you may face, we have set up a dedicated after-sales support system. Here, you can submit tickets for any problems you're experiencing, track the progress of your support requests, and connect with the JAV Smart Board community to share experiences and seek solutions.

How Our After-Sales Support System Works

  1. Create Your Account

    • To get started, visit help.javsmartboard.com.

      Image of the JAV Board's help center sign in interface

    • Click on Sign Up and follow the easy instructions to create your account. This will grant you full access to all support features and allow you to track your submitted tickets.

 

  1. Submit Your Ticket

    • After signing up and logging in, you’ll be directed to the Home Page of the Help Center.

      Home page of the JAV Board's help center

    • To submit a new issue, click on My Area, then select Add Ticket.

      JAV Board help center interface for submitting tickets

    • Fill out the form with a detailed description of the problem you’re experiencing with your product and click Submit. Once your ticket is submitted, our support team will begin working on your case immediately.

      JAV Board help center ticket submitting interface

  1. Track Your Ticket Progress

    • After submitting your ticket, you can easily track its progress from the My Area page.

      Check the submitted tickets in JAV Board's help center

    • You’ll receive timely updates as our team works to resolve your issue. If you have any follow-up questions or need more information, you can communicate directly with our support team via the ticket system.

Why Use Our After-Sales Ticket System?

  • Convenient Access: No need to call or email—everything is handled through our user-friendly system.

  • Track Progress: Stay informed about the status of your issue at every stage.

  • Dedicated Support Team: Our team is always ready to assist and resolve your concerns promptly.

Get Started Now

If you’re experiencing any issues with your JAV Smart Board, head over to help.javsmartboard.com to start your support journey. Whether submitting a ticket, exploring the Knowledge Base, or joining the community, we’re here to help you every step of the way.